Privacy Policy

At Summit Limousine, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains our practices regarding information collection, security, and your rights as a customer.

1. Information We Collect

We collect the following types of information to provide our services:

  • Personal Information: Name, phone number, email address, and billing details when you book a ride.
  • Trip Details: Pickup/drop-off locations, travel preferences, and special requests.
  • Payment Information: Credit/debit card details for processing transactions securely.
  • Communication Data: Any interactions via phone, email, or website contact forms.
  • Technical Data: IP address, browser type, and website usage data for service improvements.

2. How We Use Your Information

Your data is used for the following purposes:

  • To process and confirm ride bookings.
  • To provide customer support and trip updates.
  • To improve our services and website functionality.
  • To send important notifications, such as ride confirmations and schedule updates.
  • To comply with legal obligations and prevent fraud.

3. Data Protection & Security

We prioritize your data security by implementing:

  • Encryption: Protecting sensitive information during transactions.
  • Secure Payment Processing: Through trusted third-party payment gateways.
  • Access Control: Limiting access to your data only to authorized personnel.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Such as payment processors and cloud storage providers for secure transactions and service enhancements.
  • Legal Authorities: If required by law or to protect our business and customers from fraud or security threats.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze traffic. You can control cookie preferences in your browser settings.

6. Your Rights & Choices

As a customer, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your information.
  • Opt out of marketing communications at any time.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.

8. Contact Us

If you have any questions or concerns regarding your privacy, please contact us:
📧 Email: 
📞 Phone: (425) 505-5559